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This pre-owned or refurbished item has been professionally inspected and tested to function and appear like new. Here’s how a product joins Amazon Renewed, your go-to for pre-owned, refurbished goods: A customer purchases a new item and returns or trades it in for a newer or different version. The product is then inspected and tested by Amazon-approved suppliers to ensure it works and looks like new. Afterward, it’s listed as an Amazon Renewed product. If you’re not satisfied, renewed items qualify for a replacement or refund under the Amazon Renewed Guarantee.