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This certified pre-owned or refurbished item has undergone professional inspection and testing to ensure it functions and appears like new. Here’s how an item joins Amazon Renewed, your go-to for pre-owned, refurbished products: A customer purchases a new item and returns or trades it in for an upgraded or alternative model. The item is then examined and tested by Amazon-approved suppliers to meet like-new standards. Afterward, it’s listed as an Amazon Renewed product. If unsatisfied with your purchase, renewed items qualify for a replacement or refund under the Amazon Renewed Guarantee.